Last updated: January 2024
We collect information you provide directly, such as your name, email address, and payment details when purchasing tickets. We also automatically collect usage data through cookies.
We use your information to process orders, send ticket confirmations and event reminders, improve our services, and communicate with you about updates.
We share your information with event organisers for events you purchase tickets to, payment processors (Stripe), and service providers who help us operate.
We use industry-standard security measures to protect your personal data. Payments are processed securely through Stripe.
Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at privacy@cwtchevents.com to exercise these rights.
We use essential cookies to operate our website and analytics cookies to understand how users interact with our platform. See our Cookie Policy for details.
For privacy questions, contact us at privacy@cwtchevents.com or write to Cavefish Ltd, Cardiff, Wales.